TTS/ISO 9004:2010

Managing for the Sustained Success of an Organization - a Quality Management Approach

Subject Area Quality
Year of Declaration 2010
Status Voluntary
ICS Number 03.120.10
Stage Current
Number of Pages 46
Price Available on request

Scope of this Standard

Provides guidelines beyond the requirements given in ISO 9001 in order to consider both the effectiveness and efficiency of a quality management system, and consequently the potential for improvement of the performance of an organization. When compared to ISO 9001, the objectives of customer satisfaction and product quality are extended to include the satisfaction of interested parties and the performance of the organization.

Legal Notice of Declaration: